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Making Your Financial Arrangements:
· A minimum deposit in the amount of $5,000 to $7,000 U.S. dollars is required at the time of registration.
- This amount is a deposit toward services that you will receive and represents neither the minimum nor the maximum amount that you will be charged.
· During the course of your care you will be asked for an additional deposit if surgery, hospitalization, or extensive diagnostic testing is required.
- Deposits may be made by major credit card, wire transfer, or cash.
· Final charges are based on actual services provided.
- Overpayment received by check or cash will be refunded by mail via check payment.
- Overpayment received by check or cash will be refunded via check. Overpayment received by wire transfer will be refunded by wire transfer.
· To make your financial arrangements prior to arrival or for information regarding financial matters, contact our International Finance Department at (507) 284-5063.
· Please contact your insurance company with coverage questions and to notify them of your appointments.
Estimate of Cost for Medical Services:
In order to provide an accurate estimate of cost for anticipated medical services it is necessary to first identify the specific test or procedure to be performed. These specifics are unknown until you are examined at Mayo Clinic. If you wish to obtain an estimate, please visit the International Center located in the lobby level of the Mayo Building, after your initial examination or call (507) 284-4024.
What to Expect at your Appointment:
Your Mayo Clinic visit will begin with a thorough evaluation of your medical concerns. Your primary provider will be responsible for coordinating your care and will order additional tests or consultations with specialists based upon your medical needs. After testing has been completed, your primary provider will review the results with you and make final recommendations.
Medical Record Information/ Materials to Bring:
If your diagnosis is biopsy proven, pathology slides (tissue fixed to the slide) are required. Failure to bring your pathology slides will result in delayed appointments. Copies of your current medical record, including pertinent x-rays and other test results, will also be helpful. Please be aware, however, that Mayo Clinic providers may find it necessary to repeat some of these tests to ensure the most accurate diagnosis possible.
Interpretive Services:
Mayo Clinic provides free interpretive services to non-English speaking patients during their clinic appointments. To arrange an interpreter, please notify our office.
Learning More About Mayo Clinic:
The Mayo Clinic web site (www.mayoclinic.com) has a wealth of information available to you. Information includes resources and available services, information on disease treatment, articles of interest and Mayo Clinic education and research activities.
Travel Arrangements:
· For assistance with lodging and travel arrangements, please consult the web site at www.mayoclinic.org/travel-rst, www.rochestermn.com, or you may book directly through our Carlson Travel Agent at 507-266-3392.
· When making airline reservations, make sure your destination is Rochester, Minnesota (RST).
- Northwest and American Airlines fly to Rochester International Airport.
· Mayo Air is a service available to transport critically ill patients from anywhere in the world to Mayo Clinic. For information, please contact Mayo Medical Transport at Saint Mary’s Hospital at (507) 255-2808 or (800) 237-6822.
· A hotel list is included for your convenience. Please contact the hotel directly to arrange reservations.
· Concierge services are available to domestic and international patients.
- The concierge is located in the International Center.
- Services include transportation assistance, public notary services, information regarding local worship services, and general information on restaurants, banks, and a wide variety of local businesses.
· Patient Travel Services are also available and located on the Mezzanine Level of the Kahler Grand Hotel near the International Hospitality Room.
- Services include airline and hotel room reservations, adjustment to travel itineraries or arrangement of ground transportation. These services do include a fee.
Travel Tips:
Travelers with medications and syringes should have all prescriptions in original containers, including the printed label from the dispensing pharmacy. During the airport screening process, please notify the screener if you have any implanted medical devices that may set off the metal detector. Additional travel information is available by contacting your airline or the Transportation and Security Administration web site at www.tsa.gov/public/index.jsp.
Sincerely,
Tonia Pronk
Mayo Clinic International Appointment Coordinator
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